Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request support, provide feedback, or make an enhancement request for LibreChat.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Request card access and/or keys for an individual or group.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request computer assistance for current Bowdoin faculty or staff.
Information on when and how to ask for technology assistance for an event.
Request services related to Campus Groups, including creating groups, providing permissions, etc.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request help managing a new system implementation or an IT-related project for your department.
Request support, report a bug, or request access to Amplify AI
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request help installing software or request a quote or to purchase new software.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.