Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request for service with shared email addresses such as creating a new address, accessing an address, and more.
Request assistance for a non-student laptop or desktop computer.
Information on when and how to ask for AV assistance for an event.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Requests for accounts other than standard faculty, staff accounts such as contractors or temporary accounts.
Request service for a physical printer such as moving, adding, or removing one from use.
Provide information to Information Technology when looking to hire a new employee
Request card access and/or keys for an individual or group.
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Notify Network Operations to perform "dig safe" discovery and marking of network utilities before construction or digging begins.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.
Requests related to network files or folders
A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.