Hardware and Software

This category contains knowledge articles that relate to general computer hardware (laptops, desktops, external peripherals, etc.), desktop software (MatLab, Mathematica, SPSS, etc.), Printing and Scanning/Copying.

Categories (11)

Digital Excellence Commitment

CAP

Computer Allocation Process is the process by which computers are replaced and new equipment can be requested for faculty and staff. It is also the process that should be followed when requesting new (or new to them) or additional computers for employees such as casuals, interns, research associates, student employees, etc.

Computer Purchases

A collection of articles with information on purchasing a computer as a student or an employee with recommendations for laptop types.

Polaris

Software

Information and support articles about software for faculty, students and staff.

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Mobile Devices

Articles relating to the iPad as well as other mobile devices including Apple's iPhone can be found in this category.

Assistive Technologies

Smart Devices

Information on Smart Devices including smart speakers, lights, AI assistants (Alexa/Siri/Google Home).

Virtual Workstations

Information about Amazon Workspaces and accessing lab computers from off campus specifically for specialty software use.

Remote Workstations

Information on Connecting to Remote Workstations

Headsets, Microphones and Lights

Articles (5)

Pinned Article The Tech Hub

Cable Connection Types

Whether you have a Mac or Windows computer, you might need to identify which cables connect to your monitor. This article will help identify the cables.

Information Technology Hardware Locker

macOS First Time Computer Setup

The following article will guide you through the process of setting up your computer and installing your most used applications using the Self Service app.

Windows First Time Computer Setup

The following article will guide you through the process of setting up your computer and installing your most used applications using the Software Center app.