Employees: General Information

General information and links to answers of the most common questions asked by Bowdoin faculty and staff.

Articles (9)

Pinned Article How do I get IT Support?

The IT Solution Center is a full-service technology center with a large walk-in desk, comfortable seating in a nicely appointed waiting area and provides quick access to most of your immediate technology needs

Pinned Article Technology Guide to Remote Working

Whether you work on the road often or simply need to be able to work from home on occasion, there are tools to ensure that you can continue to perform your job with ease. Online meetings can be held, files can be accessed and stored online via OneDrive, share your computer screen with colleagues, make audio calls via your computer, and more!

CAP 2021 - Windows Computer Replacement

This article describes the setup process for your new CAP 2021 replacement Windows computer. It provides directions for logging into your new computer, restoring your data using Druva InSync and installing self-service software using the Software Center app.

How to approve or reject a request in the Support Portal

This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.

New macOS Computer Setup

This article describes the setup process for your new or replacement macOS computer. It provides directions for setting up your new computer, restoring your data using Druva InSync (if applicable) and installing self-service software using the Self Service app.