Fixing a "Launch Error" when trying to schedule Zoom meetings in Blackboard

Issue

Occasionally,  an error may happen when trying to access the Zoom scheduling integration in a Blackboard course, when clicking on the Zoom Sessions link.

a screen with the following error is presented:

 

Solution

1. Navigate to the Tools Availability area of the Blackboard course:

 

2. Scroll down the list of available tools until you find one called LTI and check the box:

 

3. Make sure you click the "Submit" button to save your changes:

 

4. You Zoom Session link should now be functioning. Clicking on it should bring you to a page that looks like this:

 

Details

Article ID: 115059
Created
Sat 8/29/20 4:10 PM
Modified
Sun 8/30/20 6:30 PM