How to reset a Bowdoin account password if forgotten


From time to time, you may need to rest your Bowdoin password. The following steps will guide you through resetting your password using self-service password reset.


  1. Open a web browser and go to
  2. At the log in window, enter your email address and click Next
  3. Under the password field, click the link that says "Forgot password?"

    Image of the Okta sign-in password window with the "Forgot password" link outlined in red.
  4. You will be provided at least two options to verify your identity and recover your password. These options will only work if you've added a phone number and/or secondary email address in your Okta account. The preference is to use email. Click Select next to the "Email" option.

    Image of the recovery options screen in Okta showing Email or Phone as options.
  5. Email Example: You will see a screen showing part of your Bowdoin email address. If correct, click Send me an email. Note that while only one address is shown, the same message will be sent to your secondary email address on file as well.

    Image of the email verification window in the password reset process.
  6. Look in your email, both your Bowdoin account (if you can still access it) and/or your secondary email account, for a message from Okta with a password reset link. Follow the instructions in the email to click the button or link. You may be asked for your email address again. Once done, you'll be brought to a screen showing you options to provide a new password twice to reset. Following the password requirements rules provided, create a new password. Once done click Change Password.

    An image of the Okta reset password screen showing the fields for entering a new password and verifying the new password.
  7. Once complete, you will be able to use your new password for logging in to nearly everything on campus.
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Article ID: 22928
Thu 1/12/17 1:33 PM
Thu 5/4/23 3:36 PM

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Self-service password reset is a new service which allows you to reset your Bowdoin password in the event that you have forgotten it or if an IT representative needed to reset it in the event of a phishing or hack attempt on your account. This guide will take you through the steps of setting up your self-service password reset settings.