Information
We have provided a tool that will allow you to manage your devices for Duo 2-step Authentication. The tool is accessible from both on and off campus.
Log in to MyDuoDevices
- Navigate to https://myduodevices.bowdoin.edu/
- Choose Call Me, Enter a Passcode, or Send me a push to enter the site (Some options may not be available until you've activated them.)
- If you are not receiving your default method from Duo to your phone, then tap Cancel and choose Call Me. Follow the prompts.
Adding Devices
If you have a new phone or want to add and additional device such as a landline or a second mobile device
- Log in to MyDuoDevices
- Click on the link "Add Another Device"
- Follow the steps on screen to add the additional device.
Reactivating a Device
If you have a new phone and the same phone number you can now reactivate your new device at the following page: https://myduodevices.bowdoin.edu/
- Log in to MyDuoDevices as referenced above (in Login to MyDuoDevices) make sure to use text or call.
- Locate the device with your phone number listed and click Device Options (on a mobile device click the Settings Wheel)
- Another set of options will appear. Click on Reactivate Duo Mobile
- Follow the steps on screen to reactivate your device with Duo.
If you have a new phone AND a new number then see the article on the right titled "Going Abroad or Leaving Campus with Duo"
Need a Bypass Code
If you have a Bowdoin College entry in the Duo App on your phone
- In the Duo App, tap on Bowdoin College,
- A code that can be used to authenticate on your computer appears here.
- Just choose the option for Enter a Passcode in the Duo authentication screen on your computer to enter the code
- You can continue to use this code if your cell phone does not have a way to receive the other options
If you Do Not have a Bowdoin College entry in the Duo App on your phone and your phone has either an active Cellular or WiFi connection:
- Log into https://MyDuoDevices.bowdoin.edu above as referenced there.
- Reactivate your device as referenced above
- This will add in the Bowdoin College entry in the Duo App as referenced above
- Now you can follow, as referenced above, "If you have a Bowdoin College entry in the Duo App on your phone
If you Do Not have a Bowdoin College entry in the Duo App on your phone and your phone Does Not have an active Cellular or WiFi connection:
- Please call the Bowdoin IT Service Desk at 207-725-3030, thank you.