Backup and Restore Duo Account

Overview:


The Duo Restore feature within the Duo Mobile app lets you connect your existing Duo account to a new smartphone or tablet. If you get a new device, you won’t have to go through the entire Duo setup process again. 

How do I enable Duo Restore on my current device?

iOS device:

Follow the instructions found here:

Enable Duo Restore for iOS

 

Android device:

Follow the instructions found here:

Enable Duo Restore for Android

 

How do I use Duo Restore to recover my account on my new device?

 

iOS device:

Follow the instructions found here:

Restore Duo Mobile Account for iOS

 

Android device:

Follow the instructions found here:

Restore Duo Account for Android

Details

Article ID: 87384
Created
Thu 9/19/19 3:56 PM
Modified
Thu 9/23/21 4:36 PM
Platform Environment (OS)
Duo, Mobile Device

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