General Telephone Information

Information

Bowdoin College uses an IP-based telephone system with Cisco IP phones. This system provides some advantages over others due the ability to program and assign phones to people rather than to locations, along with other things.

How to make a phone call

To make a call to an on-campus location

Pick up the receiver and dial the 4-digit extension.

To make a call to a local telephone number off campus

Pick up the receiver and dial 9 and the 7-digit telephone number.

To make a long-distance call

  • Pick up the receiver
  • Dial 9 plus an Exit code of 011 then the Country Code (1 if it is in the US) plus the area code and the 7-digit telephone number (12077353030 if you were to call the Service Desk, for example) or (out of country example:if you are trying to call someone in Brazil (country code 55), in the city of Rio de Janeiro (city code 21), you would dial 9 - 011 - 55 - 21 - XXXX-XXXX).
  • You will hear 3 rapid tones. After the tones, enter your long-distance PIN code and then the "#" key
    • If you do not have a long-distance code, you may request one. Please note that the college only offers long-distance codes for departmental use.

What to do if you change offices

Because a telephone is assigned to an individual and not to a room, when you move offices, you should pack up and take your phone with you. Once in your new office, plug the phone into any network port on the wall or in the floor. In a few minutes the phone will power up and be ready to make and receive calls.

Because the telephones are Power over Ethernet or PoE, there is no need for a separate power adapter. They receive their power through the Ethernet port in the wall.

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Details

Article ID: 95721
Created
Mon 1/13/20 10:11 AM
Modified
Mon 6/7/21 11:12 AM
Platform Environment (OS)
Telecommunications