Body
Information
In order to access many Bowdoin resources while off campus there are two things you'll need to be able to do.
- When you use the VPN client, you will need to have access to your Okta MFA device (usually your mobile phone).
- You will need to have the GlobalProtect from Palo Alto Networks software installed. The software must be downloaded for your operating system and installed. This article will walk you through the installation of the software.
GlobalProtect can not be installed on personal computers while on campus as you can't connect to the software download site from here. If you try, the web page will not load at all. You also can't try to connect to VPN while on campus. If you do, you will receive an error message: The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect.
Install and Use
macOS Windows iPadOS
Install GlobalProtect for MacOS on a personal computer
The GlobalProtect application is available for macOS Ventura and Sonoma. Before you begin the installation, be sure to remove any previous VPN configurations or settings for Bowdoin specifically by placing the Cisco AnyConnect application into the trash, emptying your trash can and restart your computer. Then proceed through the following installation steps.
- In a web browser go to https://remoteaccess.bowdoin.edu
- On the portal page, enter your Bowdoin username and password and perform your two-factor process.
- On the download screen, click on Download Mac 32/64bit GlobalProtect Agent
- Once downloaded, navigate to the download location (usually your Downloads folder) and run the installer. Accept any and all prompts that may be presented.
Please Note: GlobalProtect for macOS will ask for you to install a System Extension. We recommend following the prompts to do so.
- When prompted that a System Extension has been blocked, click on Open System Settings
- In System Settings, under Privacy & Security, click the Allow button under the notification that states "System software from application "GlobalProtect" was blocked from loading."
- Launch the GlobalProtect app from the Applications folder (it may start automatically). In the Portal field, enter remoteaccess.bowdoin.edu and click Connect. The application will reach out to the server and download any additional settings and ask you to log in.
- Restart your computer at your earliest convenience.
The GlobalProtect application is available for Windows 10 and Windows 11. Before you begin the installation, be sure to remove any previous VPN configurations or settings for Bowdoin specifically by uninstalling Cisco AnyConnect through Add/Remove Programs.
Install GlobalProtect for Windows on a non-Bowdoin-issued computer
GlobalProtect for Windows must be downloaded from a website when NOT connected to any Bowdoin network.
- In a web browser go to https://remoteaccess.bowdoin.edu
- On the portal page, enter your Bowdoin username and password and perform your two-factor process.
- On the download screen, click on Download Windows 64bit GlobalProtect Agent (All versions of Windows 11 are 64-bit. If you have an old version of Windows 10 that is 32-bit, be sure to download the 32-bit version of GlobalProtect instead).
- Once downloaded, navigate to the download location (usually your Downloads folder) and run the installer. Accept any and all prompts that may be presented.
- Open the GlobalProtect app from the Windows menu and when prompted, enter remoteaccess.bowdoin.edu in the Portal field and click Connect.
- The app will connect to the server and download any additional configurations. Once done, it will ask you to sign in.
- Remember to restart your computer at your earliest convenience.
Install the GlobalProtect app on personal or non-Bowdoin iPadOS and iOS devices
The GlobalProtect app is available as a free app from the iPadOS/iOS App Store. Follow these steps to install the app and configure it for use.
- Open the App Store on your iOS device and search for GlobalProtect. Once located, download and install the application
- Once downloaded, tap the icon to open the GlobalProtect app
- Portal Name: remoteaccess.bowdoin.edu