Polaris Pages Not Loading

Summary

Information and troubleshooting steps for Polaris Pages not loading

Body

Description

When trying to access Polaris, Polaris registration pages or other Polaris pages the page does not load.

Environment

Accessing Polaris pages from on campus on either a Mac or a Windows computer.

Resolution

Option 1: Check your web browser

Polaris runs best on either Microsoft Edge or Chrome. If using Safari on macOS you may experience issues with page loading due to security features built in to that browser preventing access.

Option 2: Where are you?

Some Polaris pages require you to be on campus OR connected to campus using Bowdoin's VPN. If you're not on campus, and you've tried accessing Polaris from Edge or Chrome, try connecting to campus via VPN.

NOTE: If you're on campus, make sure you are NOT connected to BOWDOIN-GUEST. You must use either eduroam or BOWDOIN​​​​​​​ wireless.

Additional Help

If you need further assistance, please contact the Bowdoin College Service Desk

 

Details

Details

Article ID: 163770
Created
Tue 9/3/24 11:29 AM