Information

The process for preparing an employee to leave the college is stressful and complex. The following steps will guide managers and supervisors through the Information Technology (IT) processes that need to take place for every employee.

1. Make a list of the employee's technology and verify that all items are present - IT maintains information about what technology is assigned to what people. Managers should make a list of all the technology the employee is turning and and cross-reference that with what IT has on file. When an employee is formerly "terminated" in Workday, a request is created with the Service Desk and the employee leaving the college is assigned an off-boarding specialist. Email the device information collected to this specialist for cross-reference. This will ensure that we can track and check the employee out of being assigned the equipment properly.
    
2. Unlock any iPad by deleting their iCloud account - Be sure to remove the employee's iCloud account from any Apple device they were using. If this does not take place, the device will not be usable by anyone else and we may need to call the former employee in order to have them come back and unlock it for us.
    
3. Gather all power accessories, adapters and cables - Gather all power adapters, cables, dongles, etc. that have been provided and either keep them in your office or leave them on their  desk for IT to pick up. Your department may be charged for any missing cables and adapters.
    
4. Let IT know when the replacement is expected to arrive. This will allow a Technical Support Specialist the time to erase and prepare the previous technology with the latest software and updates.
    
5. Remember that the technology stays with the person and not the position. If someone moves to another department, their old equipment will move with them, including laptop, monitors, mice, keyboards, etc. An exception is the phone. It is up to the employee if they'd like to leave the phone or bring it with them. If leaving it behind, be sure to have them sign out of the phone in preparation of the new employee. A person's phone number is assigned to the person and not the phone.