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- Knowledge Base
Information and guidance on how to use the Support Portal including how to search for a service you may need help with and how to start creating a new ticket.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- TeamDynamix
This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- Knowledge Base
- Chat, Communication, & Collaboration
- Zoom
The Zoom desktop client, mobile app, and web client have different features than the Zoom web portal.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
Teams phones adds another tool to the Teams collaborative toolbox.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- IT Campus Communications
- Knowledge Base
- Policies, Standards & IT Communications
- Policies
This policy was implemented to identify and protect against potential information security risks at the institution and to comply with regulations issued by various states.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Laptop & Desktop computers
The following article will guide you through the process of setting up your computer and installing your most used applications using the Software Center app.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Laptop & Desktop computers
The following article will guide you through the process of setting up your computer and installing your most used applications using the Self Service app.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- CAP
The following article will guide you through the process of setting up your computer, restoring your data (if applicable) and installing your most used applications using the Software Center app.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- CAP
This article describes the setup process for your new or replacement macOS computer. It provides directions for setting up your new computer, restoring your data using Druva InSync (if applicable) and installing self-service software using the Self Service app.
- Knowledge Base
- Student & Professional Services
- Students: General Information
- Knowledge Base
- File Management & Storage
- Box
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Bookings
Initial introduction and first-time login information for Microsoft Bookings
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- Adobe Creative Cloud
This article describes how to self-service install the Adobe Creative Cloud on your Bowdoin owned computer, sign-in and then install the Adobe applications you wish to use.