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Instructions for setting up the lock on the Poly phone for Teams

How to access your voicemail in the Teams app on the computer, the Teams app on a smart phone and the Teams physical phone.

This article covers the first time setup of the Polycom phone used for Teams Calling.

Instructions on how to sign out of a Teams phone device.

Information about the new in-bound phone system for the IT Service Desk going live on March 10, 2021.

A recent software change has removed the ability for Common Area phones (those not tied to a specific user) to transfer incoming calls to another extension. In order to get the call to the appropriate extension we have to use the Parked Call feature in Teams. Parking the call creates a code that the intended recipient of the call can use to access the call.

This article describes the process for retrieving voice mails left on department lines using Teams Calling.

Teams phones adds another tool to the Teams collaborative toolbox.

How to setup call forwarding and also ring on the Teams phone.

Configuring Teams Calls to work similarly to how the current Cisco phone system operates in offices.

Instructions on how to set or reset Windows to use Microsoft Teams as the default phone call application.

Information on how to add Okta Verify to a new phone. These processes require that you either have both the old and new phones OR that you have additional factors on your Okta account (such as Touch ID) in order to log in to Okta without the use of your mobile device.

Having the Teams app on your phone allows you to receive notifications from anywhere, but you may not want to receive them when at home, after work hours. You can turn on "Quiet Hours". Read this article to find out how.