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- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- MacOS
Self Service is an application that will allow you to install approved software on your computer without the need for Service Desk assistance.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Bookings
Learn how to remove the default "service price" from appointments.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2022 News Articles
Information regarding Client Service teams moving to Maine Street Station beginning in January, 2022.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2021 News Articles
Information about the new in-bound phone system for the IT Service Desk going live on March 10, 2021.
- Knowledge Base
- Accounts, Passwords, IDs & Access
Self-service password reset is a new service which allows you to reset your Bowdoin password in the event that you have forgotten it or if an IT representative needed to reset it in the event of a phishing or hack attempt on your account. This guide will take you through the steps of setting up your self-service password reset settings.
- Knowledge Base
- Chat, Communication, & Collaboration
- Zoom
A full account for Zoom is available to all Bowdoin faculty, students and administrative staff. Follow the directions for logging in to the Zoom on the web, desktop, and mobile client.
- Knowledge Base
- Telephone, TV, & Virtual Meetings
- Television
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Mobile Devices
- iPad
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- Panopto
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2021 News Articles
Information about disabling of student iPad cellular plans.
- Knowledge Base
Information about how to get help after-hours.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2021 News Articles
Information on changes to the Windows Update service for Bowdoin computers
- Knowledge Base
- Chat, Communication, & Collaboration
- IT Communications Tools
Information about who Vitalyst is and what services they offer.
- Knowledge Base
Information outlining service and support provided by Information Technology staff during a declared weather emergency.