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Self Service for macOS

Self Service is an application that will allow you to install approved software on your computer without the need for Service Desk assistance.

Remove the Service Price from Microsoft Bookings

Learn how to remove the default "service price" from appointments.

January 2022: IT Client Services Teams Move to Maine Street Station

Information regarding Client Service teams moving to Maine Street Station beginning in January, 2022.

March 2021: New In-bound Phone System for the IT Service Desk

Information about the new in-bound phone system for the IT Service Desk going live on March 10, 2021.

How to enroll in self-service password reset

Self-service password reset is a new service which allows you to reset your Bowdoin password in the event that you have forgotten it or if an IT representative needed to reset it in the event of a phishing or hack attempt on your account. This guide will take you through the steps of setting up your self-service password reset settings.

How to login to Bowdoin's Zoom Service

A full account for Zoom is available to all Bowdoin faculty, students and administrative staff. Follow the directions for logging in to the Zoom on the web, desktop, and mobile client.

Cable TV Service - Xfinity on Campus

Captioning Videos Using Panopto's Automatic Captioning Service

Self Service for iOS and iPadOS

May 2021: iPad Cellular Service to be Disabled May 25

Information about disabling of student iPad cellular plans.

Allow Location Services in macOS for Teams Calling to enable E911

How do I get help when the Service Desk is closed?

Information about how to get help after-hours.

IT support during various weather emergencies

Information outlining service and support provided by Information Technology staff during a declared weather emergency.

October 2021: Windows Update and Upgrade Changes

Information on changes to the Windows Update service for Bowdoin computers