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- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- Microsoft 365
- OneDrive
A collection of OneDrive for Work or School videos and how-to article links from Microsoft.
- Knowledge Base
- Chat, Communication, & Collaboration
- InSpace
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- Microsoft 365
- OneDrive
Need to save or share files or documents? OneDrive for Business is a secure and reliable solution for all of your storage and sharing needs!
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
A recent software change has removed the ability for Common Area phones (those not tied to a specific user) to transfer incoming calls to another extension. In order to get the call to the appropriate extension we have to use the Parked Call feature in Teams. Parking the call creates a code that the intended recipient of the call can use to access the call.
- Knowledge Base
- Technology Enhanced Spaces
- Remote work & hot desking
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- MacOS
- Knowledge Base
- Email, Calendar, & Scheduling
- Email
- Spam and Phishing
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- TeamDynamix
You are able to view all the tickets that you have submitted to IT at any time. This article will explain how to access and view those tickets.
- Knowledge Base
- Technology Enhanced Spaces
- Classrooms and Computer Labs
- Classrooms
Searles 216 is a teaching lab generally used by Physics for class work.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
Configuring Teams Calls to work similarly to how the current Cisco phone system operates in offices.
- Knowledge Base
- Information & Data Security
- Microsoft 365 Data Protection
Office 365 offers Bowdoin two sets of tools that work in conjunction to protect your mailbox and the entire Bowdoin community from the constantly evolving phishing attacks and malware targeting campus.
- Knowledge Base
- Email, Calendar, & Scheduling
- Calendars
Calendars are complex, and sometimes difficult, tools that we rely on every day and sometimes they don't work quite right. This article provides some best-practices on how to work with appointments and calendars to minimize issues that may come up.
- Knowledge Base
- Technology Enhanced Spaces
- Classrooms and Computer Labs
- Public Computer Labs
Introduced in the fall of 2015, the Media Commons brings together the former Scratch Space with the former Language Media Center into one new, larger, more useable space. The Media Commons features 10 iMac computers for student use, multiple video viewing workstations, a recording studio, a small group work room and a video viewing classroom.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
Having the Teams app on your phone allows you to receive notifications from anywhere, but you may not want to receive them when at home, after work hours. You can turn on "Quiet Hours". Read this article to find out how.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- Microsoft Windows
Dell laptops with power connected through an Anker, USB-C multi-port adapter may display the following message when booting: You have plugged in a lower wattage power adapter, USB-C charging device, or power pass-through device. Your system will continue to work, but may not perform at it's peak.