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- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- DocuSign
Video step-by-step tutorial on how to use DocuSign eSignature.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Information Security News
Important changes coming to Two-Step
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Unable to log in to Apple's Mail app. The app won't take a username or password.
- Knowledge Base
- Policies, Standards & IT Communications
- Policies
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
Step by step instructions for recording a personal greeting for your Teams Calls voice mail.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- MacOS
If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Printing
- PaperCut Client and Print Depoly
Troubleshooting steps for the PaperCut Client software.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Printing
This article provides general troubleshooting steps for PaperCut Printing
- Knowledge Base
- Accounts, Passwords, IDs & Access
Self-service password reset is a new service which allows you to reset your Bowdoin password in the event that you have forgotten it or if an IT representative needed to reset it in the event of a phishing or hack attempt on your account. This guide will take you through the steps of setting up your self-service password reset settings.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Mobile Devices
- iPad
Some Bowdoin-issued iPads did not get enrolled correctly into the Jamf MDM service. This article walks through the steps needed to repair that issue.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- CAP
Windows Autopilot automatically configures a new Windows computer with Bowdoin software and settings. Follow the steps below if you start your computer and receive a Sign into Microsoft message prior to logging into Windows.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Mobile Devices
- iPad
Steps to follow when setting up an Apple ID.
International students must have a US Apple ID.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- TeamDynamix
This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
Please use these guidelines as you create events and meeting books in BoardEffect so that information is consistent for all committees.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Mobile Devices
- iPad