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Due to COVID-19, all Bowdoin staff have been asked to work remotely. IT is offering training sessions to assist learning some of the technologies available to work better or more efficiently away from campus.

Request assistance for a non-student laptop or desktop computer.

The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.

When Information Technology is working on new projects, they often provide pilot software, applications or programs in order to test how the software or services might perform. From time to time IT may request that people work with them in order to do some real-world testing. This form will act as your request to have an opportunity to work on a specific pilot program with IT.

Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.

Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.

Office technology moves are quite common across campus, especially at the end of each semester. Learn more about the services offered and request workstation setup from here. Please note that a work order to Facilities Management must be placed to physically move your equipment from one office to another.

Let IT know if you have a bad or broken network port in your residence or office.

Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, bluray players, etc.

Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.

If you plan on bringing a monitor, desktop computer or other non-portable equipment home, please fill out this form.

Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.

Use this form to request help from the OneCard office

Requests for Canvas

Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.