Popular Services

Help! I have an IT-related issue and I'd like some help, please.

There are hundreds of network locations in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.

Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.

VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.

IMAP and POP are older, less secure protocols used to retrieve email. In some cases, software is written to only support one or both. If there is a business need to enable either IMAP or POP for an email account, you may request access.

The following is just an example of what you can request assistance with:

Request a new IP Phone to be installed in a room
Request that an extension be added to a phone
Request an extension to be removed from a phone

Submit service requests for the main Bowdoin website.

Duo 2-step or 2-factor authentication adds an additional layer of security for accessing some Bowdoin services, such as Workday and Office 365, by requiring authorization from the phone, a mobile device or custom hardware device before allowing you to access the service.

Submit a bio and headshot for your faculty profile.

Request access to a shared calendar.

Please Note:
A minimum of a 2-week lead-time is required for all events and assistance is only available on a first-come, first-serve basis with classes taking priority.
- For IP conference phones, please submit a workorder via the IT Service Desk
- Furniture and lecterns can be requested through Campus Scheduling
- AV Services does not supply equipment for bands

The College's current license agreements provide for faculty and staff to download and install all Adobe products on Bowdoin-issued computers as well as personal computers. You can request access to the licenses through this form.

Request help managing a new system implementation or an IT-related project for your department.

Request card access and/or keys for an individual or group.

Use this form to request help from the OneCard office

A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.

Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.