Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.
VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request assistance for a non-student laptop or desktop computer.
Request card access and/or keys for an individual or group.
Request for service with shared email addresses such as creating a new address, accessing an address, and more.
Provide information to Information Technology when looking to hire a new employee
If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.
Information on when and how to ask for AV assistance for an event.
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Use this service to request iPad apps for class, install applications on classroom computers, report a classroom issue and more.
A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.
Requests related to network files or folders
Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.
Request service for a physical printer such as moving, adding, or removing one from use.
Wireless access to the Bowdoin network is provided in most locations across campus. Report any problems accessing the wireless network, including wireless coverage issues, poor performance or network drops.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request to make an exception in Bowdoin's Border network firewall