Summary
Instructions for viewing HEIC (High Efficiency Image Container) images on a Windows computer using ImageGlass, a free image viewer available for self-service install through Company Portal on Bowdoin-issued computers. Covers installing ImageGlass and opening a .heic file. Applies to Bowdoin users on Windows.
Body
Questions
- How do I view HEIC images on a Windows computer?
- Why can I not open a .heic file on Windows?
- What software opens HEIC images on Windows?
- How do I install ImageGlass to view HEIC files?
- An iPhone photo will not open on my Windows PC, what do I do?
Environment
This article applies to Bowdoin users viewing HEIC images on a Windows computer. HEIC stands for High Efficiency Image Container, a space-saving image format developed by Apple and used across various hardware devices. Apple iOS and iPadOS devices running the latest software set their default image format to HEIC. Apple products can open .heic images without additional software, but Windows computers need additional software to view HEIC files.
Resolution
ImageGlass is a free image viewer that can open and display HEIC files in Windows. ImageGlass-HEIC Viewer is available for self-service install on Bowdoin-issued computers using the Company Portal app. For information about using Company Portal, see Install Software Using Company Portal on Windows in the Related Articles section.
- Install ImageGlass-HEIC Viewer from Company Portal.
- After installation, launch ImageGlass and complete the setup. We recommend not setting ImageGlass as the Default Photo Viewer.
- The application will open a default picture.
- Double-click a .heic file to display the image in ImageGlass.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.