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Categories (17)
Accounts, Passwords, IDs & Access
Request support for tools that support accounts used at Bowdoin, passwords, multi-factor authentication, single sign-on, and access.
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Chat, Communication, & Collaboration
Request support for tools that support communication including Campus Groups, Microsoft Teams, and more.
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Devices, Printing, Scanning, Software, & AI
Support for college-owned devices, printers, software, and AI available to faculty, staff, and students
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Email, Calendar, & Scheduling
Request support for email and calendar tools, including Microsoft 365 email, Microsoft 365 calendaring, EMS, Campus Groups Events, Bookings, email lists, and more
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Employee Management & HR Systems
Request support for systems and functions related to employee management and HR functions such as within Workday
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File Management & Storage
Request support for file management and storage tools, including network file storage (J: Drive, H: Drive), OneDrive, Teams storage and more.
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Finance & Purchasing Systems
Request support for systems related to finance and purchasing, such as with Workday Finance.
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Information & Data Security
Request support for technology solutions managing risks and protecting both personal and Bowdoin information and systems
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Internet & Networking
Request support for internet and network services, including remote network access (VPN) and Wireless.
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Project Management, Consultation & Training
Request consultation for IT-related services, assistance for a project, request a project
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Special Computer Environments
Request support for tools and services that support specialized computing environments, including the High-Performance Computing (HPC) Cluster, Virtual workstations, Virtual labs, and more.
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Student & Professional Services
Request support services offered to students including the MakerSpace Plus, 3D Printing, Linkedin Learning, and more.
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Teaching & Learning
Request support for academic tools that support teaching and learning, including physical classrooms, hardware within classrooms, testing and proctoring, Canvas, Panopto, and more.
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Technology Enhanced Spaces
Request support for spaces on campus that leverage technology, including classrooms, some computer labs, conference rooms, and more.
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Technology Review
Request a technology review for all information technology, communication technology, or software purchases/renewal.
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Telephone, TV, & Virtual Meetings
Request support for phone services, including voicemail, fax, Microsoft Teams phones, Xfinity OnCampus, and more.
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Website Management
Request support for the Cascade content management system (CMS), Campus Groups, Wordpress and other website services.
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Services (2)
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Report PaperCut Issue or Request PaperCut Assistance
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