Set Up Your Bowdoin Email on a New or Replacement iPhone

After transferring data to a new iPhone, Bowdoin email may not work properly until the password is entered again or the account is manually re-added.

Questions

• Why is my Bowdoin email not working after transferring data to my new iPhone?
• I just got a new iPhone and I transferred my data but email isn't working, how do I fix it?

Environment

This article applies to Bowdoin College students, faculty, and staff who have recently transferred their data to a new iPhone and are attempting to access their Bowdoin email account. It is relevant for people who use the Apple Mail app and not Outlook for email on their iPhone.

Resolution

Often after a transfer from one phone or iPad to another, you need to enter your password or set up email again.

1. Open the Settings app on your new iPhone.
2. Scroll down and tap on Apps.
3. Scroll down or search for Mail.
4. If your Bowdoin account is already listed, tap on it. You should be prompted to enter sign in again. This usually fixes the issue.
5. If your Bowdoin account is not already listed, follow the steps in "How to setup Apple's Mail app for iPhone and iPad" linked under the Related Articles section.
6. If you encounter issues, restart your iPhone and confirm you have a working Internet connection before trying again.

Additional Help

If you need further assistance, you can chat with Bowdoin Bot of contact the Bowdoin College Service Desk by phone at (207) 725-3030 or in person at the Tech Hub in Smith Union.