Summary
This article describes exactly what moves and what does not move when you migrate a personal Claude account into Bowdoin's managed workspace, including chats, projects, skills, and connectors. It also explains what happens to a paid Pro or Max subscription depending on how it was purchased, including the Apple App Store case.
Body
Questions
- What happens to my personal Claude account when I migrate to Bowdoin's Team?
- Which of my chats, projects, and files come with me when I migrate?
- What does NOT move when I migrate to the Team account?
- Will my Claude Pro or Max subscription be canceled if I switch to the Team?
- Do I get a refund when my personal subscription is canceled?
- I pay for Claude through the Apple App Store — what happens to that charge?
- Why is Apple still billing me after I moved to the Team account?
- What should I do before I migrate?
- Can I undo a migration and get my content back on a personal account?
Environment
This article applies when you choose Use your organization account only → Bring your data with you while joining Bowdoin's Claude Team.
- Who: Bowdoin users migrating a personal Free, Pro, or Max Claude account into the Bowdoin Team workspace.
- What: Exactly what content transfers, what is left behind, and what happens to any paid personal subscription.
- Not in scope: Deciding between keeping both accounts and switching — see the companion article linked below.
Resolution
What moves into the Bowdoin workspace
- Chats, and any artifacts created within chats
- Projects, project instructions, and project files (including projects used with Cowork)
- Uploaded files and attachments
- Tasks
- Project sync configurations (which Drive folders and repositories a project syncs)
- Claude's memory from chats and projects, unless Bowdoin has memory turned off
- Claude Code memory and personal settings, unless your Bowdoin account already has its own values set
What does not move
- Custom skills — there is no migration path. Export any you want to keep first.
- Connected apps and services — all authorizations are revoked; you'll reconnect each app from your Bowdoin account.
- Custom connectors you added yourself — add them again in your Bowdoin account (Bowdoin's policy may not permit some).
- Published artifacts and public share links — publishing isn't available on Team plans, and existing public links stop working permanently.
- Pending share invites, Cowork tasks and session history, and Claude Code cloud sessions.
- Anything Cowork stored locally on your computer — that stays on your machine; copy what you want to keep.
Before you migrate: export any custom skills you want to keep, save copies of published artifacts, share anything you've distributed as a public link another way, and make a note of your connected apps so you can reconnect them.
What happens to your subscription
When your personal account closes, your paid plan is handled based on where you bought it:
- Purchased directly from Anthropic (web): Your Pro or Max subscription is canceled automatically and you receive a prorated refund for unused time.
- Google Play Store: Canceled automatically, but it runs to the end of the current billing period with no prorated refund. Cancel through Google Play before migrating to avoid paying for time you can't use.
- Apple App Store: Not canceled. Apple doesn't allow third-party cancellation, so Claude cannot cancel it for you.
Apple subscribers, act first. If you subscribed through the Apple App Store, Apple will keep charging you even after your personal account closes. On iPhone/iPad, open Settings > [your name] > Subscriptions, select your Claude subscription, and tap Cancel Subscription before you start the migration. Because of this, "Keep both accounts" is the only in-product option for Apple subscribers until the iOS plan is canceled.
Start the migration
- Switch to your Bowdoin organization account (click your initials, lower-left).
- Accept the Team invite prompt, or go to Settings > Account > Close your personal account.
- Choose Use your organization account only, then Bring your data with you.
Migration is one-way. Once your content is in the Bowdoin Team workspace, it cannot be moved back to a personal account.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources
AI-assisted content: This article was drafted with the assistance of an AI writing tool and reviewed by Bowdoin IT staff for accuracy.