Summary
This article explains why connected apps stop working after migration — authorizations are revoked for security — and how to reconnect them from the Bowdoin account. It also covers custom connectors, project sync re-authorization, and Bowdoin connector policy.
Body
Questions
- My connected apps stopped working after I moved to my Bowdoin Claude account — why?
- Do my Google Drive, GitHub, or other connections move when I migrate?
- How do I reconnect my apps in my Bowdoin Claude account?
- Why do I have to sign in to my connectors again after migrating?
- My custom connector is gone after migrating — how do I get it back?
- Can I use the same connectors I had on my personal account?
- My project used to sync a Drive folder — why isn't it syncing now?
Environment
This article applies after you migrate a personal Claude account into Bowdoin's managed Claude workspace.
- Who: Users who have completed a migration and had apps, integrations, or custom connectors linked to their personal account.
- What: Connected apps and services, and custom connectors, in Claude.
- Not in scope: The migration itself — see What happens when you migrate your personal Claude account to Bowdoin in the Related Articles section.
Resolution
This is expected, not a bug. Migration revokes all app authorizations for security. Your connections don't carry over — you reconnect them once from your Bowdoin account.
Reconnect an app or service
- Confirm you're signed in to your Bowdoin account (click your initials in the lower-left; a blue checkmark shows the active account).
- Open Settings > Connectors.
- Find each app you previously used and click Connect, then sign in and approve access again.
- Re-open any project that syncs a Drive folder or repository and confirm the sync is active now that the connection is restored.
Custom connectors you added yourself
Custom connectors do not transfer. You'll need to add them again in your Bowdoin account.
Bowdoin policy may not allow every connector. Your managed workspace may block or pre-approve specific connectors. If a connector won't add or connect, submit a ticket rather than retrying — it may be restricted by policy.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources
AI-assisted content: This article was drafted with the assistance of an AI writing tool and reviewed by Bowdoin IT staff for accuracy.