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Questions
- How do I set up email on my new iPhone or iPad?
- How do I configure Apple's Mail app for my Bowdoin email account?
- I just got a new iPad — how do I add my Bowdoin email to Mail?
- How do I add my Bowdoin email account to the iPhone Mail app?
- How do I remove my Bowdoin email from my iPhone when I leave the college?
- I want to use Apple Mail on my iPhone for Bowdoin email — what do I do?
Environment
This article applies to current Bowdoin students, faculty, and staff who want to access their Bowdoin email account using Apple's built-in Mail app on an iPhone or iPad.
- Devices: iPhone or iPad running a current version of iOS or iPadOS
- Account required: An active Bowdoin Microsoft 365 email account
- Not covered: Setting up the Microsoft Outlook app on an iPhone or iPad — contact the Service Desk if you need help with Outlook for iOS
Resolution
Add your Bowdoin email to the Mail app
Important: Multi-factor authentication (MFA) via Okta Verify is required to access your Bowdoin email account. Make sure Okta Verify is installed and set up on your device before starting.
- Open the Settings app on your iPhone or iPad.
- Tap Apps, then tap Mail.
- Tap Mail Accounts.
- Tap Add Account.
- Choose Microsoft Exchange.
- Enter your full Bowdoin email address and an account description (for example, "Bowdoin"), then tap Next and then Sign In.
- Tap Continue on the prompt that asks if Settings can use microsoftonline.com to sign in.
- Enter your Bowdoin email address when prompted, then complete the Okta multi-factor authentication prompt.
- Tap Continue on the prompt that asks if you trust bowdoin.edu.
- Tap Save.
- Open the Mail app to verify your Bowdoin email is loading.
Remove your Bowdoin email from the Mail app
When you graduate, leave the college, or no longer need your Bowdoin email in Mail, you can remove the account with these steps.
- Open the Settings app.
- Tap Apps, then tap Mail.
- Tap Mail Accounts.
- Tap Exchange (or the name you gave the account when setting it up).
- Tap Delete Account and confirm.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.