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Teams Calling: Voice mail settings
A step by step guide to accessing your voice mail from the Teams app on a computer, smart phone or the physical Teams phone.
Step by step guides
How to access your voice mail in Teams.
Teams app on the computer
- Click on the Calls button on the left side of the Teams app window.
- Click on Voice mail.
- Click on the message you want to listen to.
- Click the play button.
- To delete the message click on the three horizontal dots on the right side of the message and select Delete.
Teams physical phone
- Tap on the Voice mail button on the home screen.
- Tap on the message you want to hear.
- Tap on the play button.
- To delete the message tap on the trashcan icon.
Teams app on a smart phone
- Tap on the three horizontal dots with "More" beneath them.
- Tap on the Calls button.
- Tap on the voice mail icon in the upper right corner (looks like a cassette tape).
- Tap on the message you want to hear.
- Tap on the play button.
- To delete the message tap on the trashcan icon.
How to change your voice mail greeting.
Teams app on computer
- Click on the three horizontal dots nets to your account icon in the upper right corner.
- Click on Settings.
- Click on Calls.
- Click on Configure voicemail
- Click on Record a greeting to record a new greeting OR type in what you want the greeting to be in the Text-to speech customized greeting option.
- Click on OK
Teams physical phone
- From the home screen, tap on your account icon (circle with your initials in it) in the upper right corner of the screen.
- Tap on Settings.
- Tap on Calling.
- Tap on Change voicemail greetings
- The phone will dial into the system, follow the voice prompts to play and record a new greeting.
Teams app on a smart phone
- Tap on the account icon (circle with your initials in it).
- Tap on Settings.
- Tap on Calling.
- Tap on Change voicemail greeting.
- The phone will dial into the system, follow the voice prompts to record a new greeting.