Using GlobalProtect VPN on macOS

Summary

Information on how to use the GlobalProtect VPN to connect to the Bowdoin network from off campus.

Body

Information

In order to access many Bowdoin resources and services including accessing Microwave storage, from off campus, VPN software must be used. Before you begin, ensure that:

  • The GlobalProtect VPN software is installed.
  • You have your Okta Verify factor available (usually your smart phone)

Environment

  • Computers running macOS with the GlobalProtect VPN software already installed.
  • All Bowdoin faculty, staff, students, and any guest provided VPN access.

Using GlobalProtect in macOS

The following steps will guide you through starting GlobalProtect and connecting to Bowdoin.

NOTE: These steps will only work while away from campus. You will receive an error message if you try to use the VPN while on campus.

  • If this is the first time running the application, go to your Applications folder, scroll down the list and double-click on GlobalProtect

    GlobalProtect macOS application icon of a globe with a black shield in the lower-right corner.
     
  • In your menu bar you will now find a small globe with a red dot (the dot color indicates if you're connected or not).

    A screenshot of part of a macOS menu bar with the GlobalProtect icon outlined in blue.
     
  • Click on the icon
  • In the box labeled Portal you should see remoteaccess.bowdoin.edu, if you do not, change it to read remoteaccess.bowdoin.edu​​​​​​​.
  • Click Connect


    Note that the above screenshot may vary from what you see. This one shows the error message you will receive if you try to connect from on campus.
     
  • Once it connects, you will be prompted to log in using your Bowdoin username, password, and Okta verification.
  • If successful, the icon will change to have a green dot indicating you are now connected.

 

Additional Help

If you need further assistance, please contact the Bowdoin College Service Desk​​​​​​​

Details

Details

Article ID: 162894
Created
Tue 7/2/24 10:22 AM
Modified
Tue 7/2/24 2:44 PM

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