Uninstall Adobe Creative Cloud Apps from Your Computer

This article explains how Bowdoin College students, faculty, and staff can uninstall individual or multiple Adobe Creative Cloud apps from macOS or Windows computers. It provides detailed steps for removing apps and addresses troubleshooting methods if standard uninstallation does not work.

Questions

• How do I uninstall a single Adobe Creative Cloud app from my computer?
• Can I remove all Adobe Creative Cloud apps at once?
• Do I need administrator rights to uninstall Adobe apps on Bowdoin-owned devices?
• Where can I find the uninstaller for Adobe applications?
• What should I do if I can’t uninstall an Adobe app using standard methods?

Environment

This article is for Bowdoin College students, faculty, and staff using Bowdoin-owned or personal computers running macOS or Windows with Adobe Creative Cloud apps installed. It applies whether you need to uninstall a single Adobe app or the entire Creative Cloud suite. Users on Bowdoin-managed devices may require temporary administrator access using Privileges (macOS) or Make Me Admin (Windows).

Resolution

1. If you need administrator rights:
   • On Windows: Open the Make Me Admin app to temporarily grant yourself admin rights.
   • On macOS: Use the Privileges app to get temporary administrator access.
2. Uninstalling a single Adobe app:
   • Open the Adobe Creative Cloud Desktop app. If you don’t have it, you can find it in Jamf Self Service for macOS or via the Company Portal for Windows.
   • Go to the “Apps” tab to see all installed Adobe applications.
   • Find the app you wish to remove and click the three dots (…) next to it.
   • Select “Uninstall” and follow the on-screen steps.
3. To uninstall all Adobe Creative Cloud apps:
   • Open the Creative Cloud Desktop app.
   • Repeat the uninstall process above for each Adobe app listed under "Installed."
   • After removing all apps, you can uninstall the Creative Cloud Desktop app itself:
     • On Windows: Go to Settings > Apps > Installed apps. Select “Adobe Creative Cloud,” then click “Uninstall.”
     • On macOS: Run Privileges, open Finder, go to Applications, then open the “Adobe Creative Cloud” folder. Run the Uninstall Adobe Creative Cloud app. If prompted, follow on-screen instructions.
4. If you encounter problems removing Adobe apps:
   • Use the official Adobe Creative Cloud Uninstaller for stubborn cases.
   • Contact the Bowdoin IT Service Desk for assistance if issues persist.

Additional Help

If you need further assistance, you can chat with Bowdoin Bot of contact the Bowdoin College Service Desk by phone at (207) 725-3030 or in person at the Tech Hub in Smith Union.