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Troubleshooting the PaperCut print workflow on a Bowdoin-issued Mac, iPad, or Windows 11 computer. Covers jobs that won't print, jobs stuck in the queue, releasing from the web portal, balance or quota errors, blank pages, and unresponsive release stations. For PaperCut Client software problems, see PaperCut Client Troubleshooting.
Step-by-step instructions for releasing a held print job to a campus printer. Covers three methods: releasing at the printer using your OneCard or Bowdoin ID, releasing through the PaperCut web portal, and releasing from a mobile device. Applies to all Bowdoin students, faculty, and staff