Knowledge Base

Categories (19)

Student FAQs

General information and links to the most common questions asked by Bowdoin College students.

Employee FAQs

General information and links to answers of the most common questions asked by Bowdoin faculty and staff.

Accounts, Passwords and Access

Email and Calendar

Academic Tools and Resources

Printing and Scanning/Copying

Hardware and Software

This category contains knowledge articles that relate to general computer hardware (laptops, desktops, external peripherals, etc.), desktop software (MatLab, Mathematica, SPSS, etc.), Printing and Scanning/Copying.

File & Folder Services

• Box
• Network File Services
• OneDrive

Classroom and Computer Lab Support

Audio Visual and Multimedia Services

Communication and Collaboration

Equipment and Loaning Services

Safe Computing and Data Security

Network, Wireless and VPN

Digital Services

Project Management, Consultation and Training

Telephone, Fax and Television

Communications

Policies and Standards

These categories list all Information Technology policies and standards.

Articles (2)

Using the IT Knowledge Base (How-To)

Using the IT Service Portal (How-To)