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Articles
Knowledge Base
Categories (22)
News and IT Campus Communications
News and general information shared from and about Information Technology and other technology news that may interest you.
If you are looking for articles from a previous year, click on the "Archived News Articles" category below.
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Hybrid, Remote, and Flexible Schedule Work IT Resources
A series of articles containing tools, resources, and guides for working away from campus.
***PLEASE LOGIN*** to see articles exclusively available to Bowdoin community members.
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Online Learning and Teaching
A collection of academic technology resources to support online learning and teaching.
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Students: General Information
General information and links to the most common questions asked by Bowdoin College students.
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Employees: General Information
General information and links to answers of the most common questions asked by Bowdoin faculty and staff.
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Accounts, Passwords and Access
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Email and Calendar
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Academic Tools and Resources
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Printing and Scanning/Copying
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Hardware and Software
This category contains knowledge articles that relate to general computer hardware (laptops, desktops, external peripherals, etc.), desktop software (MatLab, Mathematica, SPSS, etc.), Printing and Scanning/Copying.
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File & Folder Services
• OneDrive
• Network File Services
• Box
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Classroom and Computer Lab Support
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Audio Visual and Multimedia Services
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Chat, Communication, and Collaboration
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Equipment and Loaning Services
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Safe Computing and Data Security
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Network, Wireless and VPN
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Digital Services
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Project Management, Consultation and Training
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Telephone, Fax and Television
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Web Services
How-to articles for the Cascade content management system (CMS), the Promotion Tool, digital accessibility and other website services.
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Policies and Standards
These categories list all Information Technology policies and standards.
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Articles (2)
How to access and use the IT Knowledge Base
Information on how to access and use the IT knowledge base.
How to use the IT Service Request portal
Information and guidance on how to use the IT Service Catalog including how to search for a service you may need help with and how to start creating a new ticket.
Additional Resources
Popular Articles
How to fix a "filter failed" error when printing PDFs on macOS
How to save SPSS Data to PDF
Employee Computer Loan Program
How to stop certain email from going into the "Others" inbox
How to use Managed Software Center for macOS
Recent Articles
General information about scanning with PaperCut
How to scan to OneDrive from a PaperCut device
How to scan to email from a PaperCut device
How to Request a Room Reservation and Manage an Event
Will Bowdoin replace my Apple Pencil if it is lost or stolen?
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