- Knowledge Base
- Accounts, Passwords, IDs & Access
- Sign-in & Authentication
How to regain access to your Bowdoin account after getting a new phone when you no longer have access to your old device and cannot complete Okta Verify multi-factor authentication. Covers contacting IT to reset your Okta factor and re-enrolling Okta Verify on the new device.
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Explains what to do if you accidentally deleted the Okta Verify app from your mobile device. Covers the self-service re-enrollment path when other authentication factors are available and the assisted path when they are not.
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Explains how to restore Okta Verify after a mobile device has been reset or wiped, erasing all apps and data. Covers the self-service path when other authentication factors are available and the assisted path when they are not.