- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Teams
Troubleshooting steps for when the Microsoft Teams desktop app on a Mac cannot use the camera, microphone, or screen sharing. Covers checking and granting camera, microphone, and screen recording permissions in System Settings, triggering the permission pop-up, fully quitting and reopening Teams, adding Teams to the permission lists manually, and resetting the permissions. Applies to anyone using the Teams desktop app on a Mac.
- Knowledge Base
- Chat, Communication, & Collaboration
- Zoom
- Troubleshooting Zoom
Troubleshooting steps for common Zoom audio and video problems — including no sound, microphone not working, echo or feedback, choppy audio, camera not showing, and selecting the wrong device.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
How to configure an iPhone or iPad to save photos in JPEG format instead of HEIC, making photos easier to share with Windows computers. Also covers how to convert existing HEIC photos to JPEG on macOS and Windows.