- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Call Queues & Shared Lines
How to change the voicemail greeting on a department or shared Teams Calling line — either by managing it yourself in Teams (if you have call queue access) or by submitting a request to IT.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Call Queues & Shared Lines
How to access and manage voicemail messages left on a department or shared Teams Calling phone line. Department voicemails are delivered to a Microsoft 365 Group mailbox and accessed through Outlook, not the Teams app.