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Stop Emails from Going to the Other Tab in Outlook
Explains how to keep messages out of the Other tab in Outlook, either by turning off Focused Inbox entirely or by training Focused Inbox to always route certain messages to Focused. Also covers checking the Junk Email folder and reviewing rules that may move messages. Covers Outlook for Windows (classic and new), macOS, Outlook on the web, and Outlook for iOS and Android. Applies to anyone using a Microsoft 365 mailbox.
What Is the Focused Inbox in Outlook
Explains what Focused Inbox is, how it sorts mail into Focused and Other, and how to reclassify messages between the two tabs. Focused Inbox learns from how a person interacts with mail and improves over time. Available in Outlook for macOS, Windows, and Outlook on the web.