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Explains what to do when a Bowdoin-owned device is lost or stolen. Covers the first step of contacting Bowdoin Information Technology (IT) right away, reporting a theft to Bowdoin Safety and Security or the police, and how IT remotely locks a missing device to protect data.

Explains how to get back into your Bowdoin account when you're locked out and can't fix it yourself — whether because you've forgotten your password or have no working multi-factor authentication (MFA) device. Covers preventing lockouts by setting up a backup method, and the assisted path, which requires an in-person or live video identity check before access is restored.

Steps to immediately secure a Microsoft 365 or Okta account when a device is lost, stolen, or compromised — including changing your password and remotely ending all active sessions on both platforms.