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Illustrated walkthrough of the 'Version A' Crestron classroom touch panel (a large touch screen on an articulating arm that also serves as the instructor monitor): starting the system, choosing Audio & Video or Audio Only mode, selecting sources, controlling Blu-Ray, adjusting volume and image mute, using an in-room microphone, and shutting down. Applies to faculty, staff, and students in the listed Version A classrooms.

Illustrated walkthrough of the Crestron touch panel in Sills Hall classrooms, which use a USB-C dock to present from a laptop, tablet, or iPad: starting up, mode selection, presenting your device, using Blu-Ray, adjusting volume and image mute, using the Catchbox and ceiling microphones, and shutting down. Applies to faculty, staff, and students in the listed Sills Hall rooms.

What the Catchbox tossable foam microphone is and how to use it to amplify voices and encourage discussion in medium to large Bowdoin classrooms. Covers its features, how to speak into it, safety when passing it, a note for students, and how to request a Catchbox or a classroom demonstration. Applies to Bowdoin faculty and instructors.

Troubleshooting steps for when the Microsoft Teams desktop app on a Mac cannot use the camera, microphone, or screen sharing. Covers checking and granting camera, microphone, and screen recording permissions in System Settings, triggering the permission pop-up, fully quitting and reopening Teams, adding Teams to the permission lists manually, and resetting the permissions. Applies to anyone using the Teams desktop app on a Mac.

How to diagnose and resolve common audio and call quality problems in Microsoft Teams Calling — including no audio, echo, one-way audio, choppy or robotic sound, background noise, and dropped calls.

Troubleshooting steps for common Zoom audio and video problems — including no sound, microphone not working, echo or feedback, choppy audio, camera not showing, and selecting the wrong device.