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- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Teams
This article explains how to open Word, Excel, and PowerPoint files stored in Microsoft Teams using the installed desktop apps instead of Teams or a browser. It covers setting the desktop app as the default, opening a single file in the desktop app, and what to check when a file opens as read-only or when Office is not signed in with a Bowdoin account.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Software & Updates
This article explains why a Bowdoin-managed Mac may feel slow, hot, or unresponsive when it receives a backlog of updates from Jamf Pro, macOS, or Microsoft Office, especially after sitting powered off for a long time. It also explains how to tell the difference between a Mac that is working through updates and one that is actually frozen.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
Explains how to fix Microsoft 365 (Office) apps such as Outlook, Word, Excel, PowerPoint, or OneNote that will not open on a Bowdoin-issued Mac, often after an update. The fix is to reinstall Microsoft Office 365 from Self Service, which does not delete any of your data.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
Explains how Bowdoin faculty, staff, and students install the Microsoft 365 (Office) apps — including Word, Excel, and PowerPoint — on a Bowdoin-issued device using Self Service or Company Portal, or on a personal Mac or Windows computer from the Microsoft 365 portal.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Using Your iPad
Step-by-step instructions for signing in to Microsoft Office apps (Word, Excel, PowerPoint, Outlook, Teams, and others) on a Bowdoin-issued iPad. Signing in once with your Bowdoin credentials authorizes all Office apps on the device.