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Set Up Okta Verify on a New Phone Without Access to Your Previous Device
How to regain access to your Bowdoin account after getting a new phone when you no longer have access to your old device and cannot complete Okta Verify multi-factor authentication. Covers contacting IT to reset your Okta factor and re-enrolling Okta Verify on the new device.
Setup Okta Verify for Bowdoin accounts on a new device
Explains how to set up Okta Verify on a new or replacement phone after already having a Bowdoin account. Covers self-service options when another sign-in factor is available, Bluetooth transfer between devices, and how to get assisted re-enrollment from the Service Desk when no other factors are set up. Applies to iOS and Android devices.