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This article explains how to manage Outlook’s Focused Inbox across Microsoft 365 apps: either turn it off to remove the Other tab or keep it and train messages to always go to Focused (or Other), with platform-specific steps. It also covers checking Junk vs Other, marking Not Junk, reviewing rules that might move messages, and notes limitations with shared mailboxes and rule-moved mail.

The knowledge base article provides troubleshooting steps for the Outlook app on iOS and Android devices. It includes common questions, applicable environments, and straightforward resolution steps.

Information on how to turn the Focused Inbox feature of Outlook off or on.