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- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
Troubleshooting steps for a Mac when a printer appears paused, stuck "in use," or will not print new documents. Covers checking printer status, clearing stuck jobs, restarting, power cycling the printer, removing and re-adding the printer, and resetting the printing system as a last resort. Applies to anyone printing from a Mac.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Troubleshooting Printing
Troubleshooting the PaperCut print workflow on a Bowdoin-issued Mac, iPad, or Windows 11 computer. Covers jobs that won't print, jobs stuck in the queue, releasing from the web portal, balance or quota errors, blank pages, and unresponsive release stations. For PaperCut Client software problems, see PaperCut Client Troubleshooting.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Troubleshooting Printing
Explains PaperCut's 48-hour print job hold policy at Bowdoin. Covers why jobs are held, when they expire, what happens to charges when a job expires, and what to do if a job disappears before you could release it. Applies to all Bowdoin students, faculty, and staff.