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Explains PaperCut's 48-hour print job hold policy at Bowdoin. Covers why jobs are held, when they expire, what happens to charges when a job expires, and what to do if a job disappears before you could release it. Applies to all Bowdoin students, faculty, and staff.

Troubleshooting the PaperCut print workflow on a Bowdoin-issued Mac, iPad, or Windows 11 computer. Covers jobs that won't print, jobs stuck in the queue, releasing from the web portal, balance or quota errors, blank pages, and unresponsive release stations. For PaperCut Client software problems, see PaperCut Client Troubleshooting.

Step-by-step troubleshooting guide for the PaperCut Client application on Bowdoin-issued Macs and Windows 11 computers. Covers how to check whether the client is running, how to start it manually, and how to repair or reinstall it when print jobs don't appear at the release station.