- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Troubleshooting Printing
How to fix "Stopped — Filter Failed" and "Unable to convert PostScript file" errors when printing PDFs on a Bowdoin-issued Mac. These errors typically appear after a macOS upgrade and are resolved by resetting the printing system and reinstalling printers using Print Deploy. Administrator access is required.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Troubleshooting Printing
How to reset the macOS printing system on a Bowdoin-issued Mac running Sequoia or Tahoe. Resetting the printing system clears all installed printers and returns the system to factory defaults, and is used as a last-resort fix for stubborn printing problems. Administrator access is required.
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- MacOS
This article provides troubleshooting steps for macOS users who encounter issues with their printers appearing paused, stuck, or not responding.