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Information and guidance on working with requests sent to IT. This information covers what can be added to a request, how to communicate back and forth regarding the request, and what happens if customers don't respond after they submit a request.

Information on how to navigate the Support Portal service catalog and create a work request (ticket) to Information Technology.

Information on how to enter a Workday support request, also known as a Workday ticket for Staff, Faculty, Students as well as family & friends.