IT Service and Support

Keeping the campus humming by helping our clients reach their goals through positive experiences, timely service, the proper tools, and relevant information.

Broken iPad, Apple Magic Keyboard or Apple Pencil 2?

Read the guidelines and requirements if you need assistance with a broken device in our knowledge base.

Introducing Bowdoin Bot!

Bowdoin Bot is our new AI-driven chatbot and live-agent tool!
Bowdoin Bot uses can respond to short, natural language questions in 135 languages!
During a regular business day, you can also chat with one of our trained live agent specialists.
Click the chat bubble in the lower-right to try it out!

The Tech Hub is open for the fall 2021 Semester! Visit us on the main floor of the library for computer, iPad and software-related questions or issues!

Hours of operation can be found below.

To make an appointment or join the waiting list, go to https://v2.waitwhile.com/welcome/bowdointechhub

Walk-in Support

Begins Wednesday, September 1

Book an Appointment or
Join the Waiting List now!
TechHub - Hawthorne-Longfellow Library

Wednesday - Friday	10:00 a.m.	5:00 p.m.
Saturday	10:00 a.m.	2:00 p.m.

Additional walk-in support temporarily available from 9:00 a.m. to 5:00 p.m. Monday - Friday in the Service Desk Office. Located in the basement of Thorne Dining Hall. Access the office through the stairs/elevator in the Coles Tower Lobby.