IT Client Portal

Service and Support

 

Keeping the campus humming by helping our clients reach their goals through positive experiences, timely service, the proper tools, and relevant information.

 

Broken iPad, Apple Magic Keyboard or Apple Pencil 2?

Read the guidelines and requirements if you need assistance with a broken device in our knowledge base.

Introducing Bowdoin Bot!

Bowdoin Bot is our new AI-driven chatbot and live-agent tool!
Bowdoin Bot uses can respond to short, natural language questions in 135 languages!
During a regular business day, you can also chat with one of our trained live agent specialists.
Click the chat bubble in the lower-right to try it out!

 The Tech Hub opens May 16, 2022 at Maine St. Station for the summer! 

Walk-in support for students, faculty, and staff will be available at Maine St. Station for the summer months.

Entry is located in the breezeway to the train. Tap your Bowdoin ID on the reader next to the door on the right and follow the signs up the stairs.
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Tech Hub Logo
 

Walk-in Support

 

Book an Appointment or
Join the Waiting List now!

  Tech Hub

Summer location and hours begin May 16. Please come to Maine St. Station for in-person support.
Monday - Friday 9:00 AM 5:00 PM


Chat Support

 
 
Monday - Thursday 8:30 a.m. 5:00 p.m.
Friday 8:30 a.m. 5:00 p.m.

 

Phone Support

  207-725-3030

Monday - Thursday 8:30 a.m. 5:00 p.m.
Friday 8:30 a.m. 5:00 p.m.

Email Support

 servicedesk@bowdoin.edu

Classroom Emergency

  207-725-3030 or X. 3030 and press '2'
 

After-Hours, Campus-Wide IT Emergency

  207-725-3030 or X. 3030 and press '5'

Service Information

 

Outside Service Providers