Animated characters symbolizing a client making a support phone call, a technician answering the call and assisting, and the client happy with the resolution.IT Client Portal

Service and Support

 

Keeping the campus humming by helping our clients reach their goals through positive experiences, timely service, the proper tools, and relevant information.

 

Broken Laptop, iPad, Apple Magic Keyboard or Apple Pencil 2?

Read the guidelines and requirements if you need assistance with a broken device in our knowledge base.

Introducing Bowdoin Bot!

Bowdoin Bot is our new AI-driven chatbot and live-agent tool!
Bowdoin Bot uses can respond to short, natural language questions in 135 languages!
During a regular business day, you can also chat with one of our trained live agent specialists.
Click the chat bubble in the lower-right to try it out!
The Tech Hub will re-open August 31, 2022 at Smith Union! 

Walk-in support for students, faculty, and staff will be available on the second floor of Smith Union.

Look for us in "The Cube".
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Tech Hub Logo
 

Walk-in Support

   
Sign-up to the Tech Hub Waitlist


  Tech Hub
 
Monday - Thursday 8:30 AM 8:00 PM
Friday 9:00 AM 5:00 PM
Saturday - Sunday 10:00 AM 2:00 PM


Chat Support

 
 
Monday - Thursday 8:30 a.m. 5:00 p.m.
Friday 8:30 a.m. 5:00 p.m.

 

Phone Support

  207-725-3030

Monday - Thursday 8:30 a.m. 5:00 p.m.
Friday 8:30 a.m. 5:00 p.m.

Email Support

 servicedesk@bowdoin.edu

Classroom Emergency

  207-725-3030 or X. 3030 and press '2'
 

After-Hours, Campus-Wide IT Emergency

  207-725-3030 or X. 3030 and press '5'

Service Information

 

Outside Service Providers