IT Service and Support

 

Bowdoin College Service Desk is here to help you with your technology needs. From computer and software support to mobile devices to classroom and labs, we have answers for you.

 

 Request Help
Browse a variety of our offered services and request help with them if needed
 Submit a Question
Sign-in and ask a question to be answered by IT staff or your peers
 Find an answer
Browse and search our knowledge base for a variety of topics

 

 

 

 

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Emergency Contact Information

Classroom Emergency

  207-725-3030 and press '2'

After-hours, Campus-Wide Computing Emergency

  207-725-3030 and press '5'

Services Availability

Wondering if campus services are up and running or not? Check our StatusHub

Location | Contact | Hours

IT Solution Center

  Thorne Hall, Basement (enter through Coles Tower)

For Faculty and Staff

  207-725-3030 or X. 3030
  Monday-Friday: 8:00am - 5:00pm

 servicedesk@bowdoin.edu

 

For Students

  207-721-5050 or X. 5050
  Monday-Thursday: 9:00am - 10:00pm
      Friday: 9:00am - 5:00pm
      Sat-Sun: 12:00pm - 4:00pm

  sts@bowdoin.edu

Service Alert

Microsoft has issued a service alerts for the following Office 365 Function: SPAM Quarantine

An issue with an Office 365 upgrade has caused both administrators and users of the Office 365 system to be unable to log in to their quarantine center. A workaround has been put into place by Microsoft.

Bowdoin faculty, staff and students wishing to view their quarantine messages should log in to  

https://admin.protection.outlook.com/Quarantine/

While Microsoft does not have an exact date for a complete fix, they are working on it and will update their status in the coming days.

Quick Links

Information Technology News

Mon 5/1/17 11:23 AM
Faculty and students can use secure high speed internet connectivity at any participating institution by using a Bowdoin username and password.
Mon 1/30/17 11:53 AM
Collecting and storing data is the easy part. The challenge is making the data tell a story that engages people and inspires them.
Wed 9/7/16 3:42 PM
High performance computing (HPC) is being used to model complex systems, predict behavior in conditions with ranges of variables, and to simulate environments across space and time.
Tue 7/5/16 2:04 PM
The CAP cycle begins in January of each year when IT notifies each department head of the computers that are scheduled for auto-replacement. This year 135 faculty and staff will receive updated computers. Approximately 100 computers will be replaced in classrooms and labs across campus.
Mon 5/16/16 10:50 AM
Although attackers did not gain access to Bowdoin's network as part of the W-2 data theft in April, IT is tightening security around all of its internal systems.