Restart Your iPad

Questions

  • How do I restart my iPad?
  • How do I turn my iPad off and back on?
  • My iPad is frozen — how do I force restart it?
  • What do I do if my iPad is not responding?
  • How do I reboot my Bowdoin iPad?
  • The power button isn't working — how do I restart my iPad?

Environment

This article applies to all Bowdoin College students, faculty, and staff using a college-issued iPad. Instructions differ slightly depending on whether your iPad has a Home button — see the relevant section below.

Resolution

Which iPad do you have? Bowdoin-issued iPad minis (6th generation and later) and iPad Pro models do not have a Home button. Older iPad mini (5th generation) models have a circular Home button on the front of the device.

Restart an iPad without a Home button (current iPad mini and iPad Pro)

  1. Press and hold either the Volume Up or Volume Down button and the Top button at the same time until the slide to power off slider appears.
  2. Drag the slider to the right and wait about 30 seconds for the iPad to turn off completely.
  3. To turn the iPad back on, press and hold the Top button until the Apple logo appears.

Restart an iPad with a Home button (older iPad mini 5th generation)

  1. Press and hold the Top button until the slide to power off slider appears.
  2. Drag the slider to the right and wait about 30 seconds for the iPad to turn off completely.
  3. To turn the iPad back on, press and hold the Top button until the Apple logo appears.
iPad still not responding? If the screen is completely frozen and the slider does not appear, see the Apple support article below for force restart steps. If your iPad will not turn on at all even after charging, contact the Service Desk.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.

Additional Resources

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Troubleshooting steps for errors encountered during initial iPad setup, including the Remote Management profile error and the Activation Lock screen. Applies to Bowdoin students and faculty setting up a college-issued iPad for the first time.
What to Do if Your iPad Won't Turn On or Won't Charge
What to do if a Bowdoin-issued iPad won't turn on, won't charge, or has a frozen screen. Covers basic charging checks, force restart steps for current and older iPad models, and when to contact IT or Apple for service.