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Instructions for accessing folders on Microwave using the Files app on the iPad.
Instructions for adding Okta Verify to an additional device — including a Bowdoin-issued iPad or a macOS or Windows laptop — so you have a backup option for completing Bowdoin's multi-factor authentication (MFA) requirement when signing in to Bowdoin services.
How Bowdoin students can get their college-issued MacBook, iPad, or Apple Pencil repaired when they are away from campus — during breaks, over the summer, or while studying abroad. Covers making a Genius Bar reservation, using AppleCare online, and finding an Apple Store or Apple Authorized Service Provider anywhere in the world, along with the steps to notify Bowdoin IT and disable Find My first.
What to do if a Bowdoin-issued iPad charger or USB-C charging cable is lost, stolen, or damaged. Explains that lost or stolen accessories are the student's or department's responsibility, and covers the process for potentially replacing a defective charger through AppleCare.
How students and faculty should report and process a repair or replacement for a damaged Bowdoin-issued iPad, Apple Pencil, or Magic Keyboard covered under AppleCare+. Covers the student self-service process (submitting a ticket, disabling Find My, contacting Apple) and the faculty process (contacting the Service Desk).
How to contact AppleCare for support on a Bowdoin-issued iPad, MacBook Pro, or accessories. Covers the AppleCare for Education phone number, Apple's online support options, and the requirement for students to notify IT before initiating a repair.
How Bowdoin students can get Apple hardware repair support for a Bowdoin-issued laptop or iPad while studying abroad. Covers contacting Bowdoin IT, reaching Apple Support internationally, finding an Authorized Service Provider, and what to do when no Apple service is available nearby.
A feature comparison table for the Zoom desktop app (Windows and macOS), the iPad and iOS app, and the Zoom web client, covering meeting controls, host tools, security, screen sharing, chat, and settings.
Step-by-step instructions for connecting an iPhone or iPad running iOS or iPadOS to the eduroam or BOWDOIN campus wireless networks at Bowdoin College.
Explains how Bowdoin students, faculty, and staff can access Adobe Express — the college's alternative to Canva — via a web browser or on Bowdoin-issued iPads. Includes an overview of what Adobe Express can do.
Information about the Self Service app for macOS, and iPadOS
Frequently asked questions for Bowdoin students about the Digital Excellence Commitment (DExC) program, including what technology is provided, warranty coverage, device ownership, Apple ID requirements, and Bowdoin's use of Mobile Device Management (MDM).
Explains what Padlet is and how students can access a Padlet that an instructor has added to a Canvas course, either from a laptop or an iPad. Includes a video walkthrough.
How to establish the USB trust connection between an iPad and a Mac so you can share the iPad's screen in a Zoom meeting using the cable option.
How to use Zoom meeting features as an attendee on an iPad — including audio and video controls, in-meeting chat, reactions, joining breakout rooms, sharing your screen, and annotating shared content.