- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
How Bowdoin students can get their college-issued MacBook, iPad, or Apple Pencil repaired when they are away from campus — during breaks, over the summer, or while studying abroad. Covers making a Genius Bar reservation, using AppleCare online, and finding an Apple Store or Apple Authorized Service Provider anywhere in the world, along with the steps to notify Bowdoin IT and disable Find My first.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
What to do if a Bowdoin-issued Apple Pencil is lost or stolen. Explains that lost pencils are not covered by AppleCare and are the student's responsibility to replace, and provides the theft reporting process for stolen pencils. Separate guidance for faculty and staff.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
How to replace a worn or broken Apple Pencil tip on a Bowdoin-issued Apple Pencil. Explains why purchasing replacement tips is better than filing an AppleCare claim for a tip, and where to buy genuine Apple Pencil tip replacements.