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- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Getting Started with Your iPad
Frequently asked questions for Bowdoin students about the Digital Excellence Commitment (DExC) program, including what technology is provided, warranty coverage, device ownership, Apple ID requirements, and Bowdoin's use of Mobile Device Management (MDM).
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
Answers to frequently asked questions about Microsoft Teams Calling at Bowdoin — devices, phone numbers, voicemail, headsets, shared lines, and more.
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Answers to frequently asked questions about Bowdoin's single sign-on (SSO) login experience powered by Okta. Covers what Okta is, why MFA is required, browser support, what to do if Okta goes down, and how to manage your Okta dashboard. Applies to all faculty, staff, and students.
- Knowledge Base
- Devices, Printing & Scanning
- Digital Excellence Commitment
Frequently asked questions about the Digital Excellence Commitment (DExC) program for Bowdoin faculty, lab instructors, and staff. Covers Windows and virtual lab support, software availability, student software installation, LinkedIn Learning access, IT support channels, and technology purchasing processes.
- Knowledge Base
- IT Support & Services
Frequently asked questions about borrowing equipment from the Bowdoin IT Loaning Center, including loan duration, data access on borrowed laptops, and what to do if you need an extended loan. For all Bowdoin faculty, staff, and students.