- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Making & Managing Calls
How to use the Call Park feature in Teams to place a call on hold with a retrieval code, allowing another person to pick it up from any Teams device.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Making & Managing Calls
How to mute, hold, and transfer active calls in Microsoft Teams using the desktop app, mobile app, or Teams desk phone — including both direct transfer and consult-first transfer.